Shipping & Returns

Clear timelines, honest costs, and a straightforward returns process — no surprises at checkout.

Domestic Shipping (United States)

Orders placed within the United States ship via FedEx or DHL, with estimated delivery in 2–5 business days from the time your order ships. Additional carriers may be added over time to expand coverage and speed.

Shipping Method Estimated Delivery Carrier
Standard Domestic Shipping 2–5 business days FedEx / DHL

You’ll receive tracking information by email as soon as your order ships. Large or heavy items (light bars, axle kits, wheels) may ship separately from smaller accessories in the same order — this is normal and doesn’t mean anything is missing.

International Shipping

Autocoreparts ships worldwide from our facility in Miami, Florida, via FedEx and DHL. Delivery timelines vary by destination country, customs processing, and local delivery conditions — typically longer than domestic shipping, and we’ll share an estimated timeframe for your specific country at checkout.

Customs Duties & Import Taxes: International orders may be subject to customs duties, import taxes, or other fees charged by your country’s customs authority upon arrival. These charges are determined by your local government, not by Autocoreparts, and are the recipient’s responsibility to pay if applicable. We recommend checking your country’s customs policy for parts imports before ordering so there are no surprises on delivery.

If you’re unsure about shipping costs, customs expectations, or delivery timing to your specific country, message us on WhatsApp before ordering and we’ll do our best to give you an accurate picture.

Returns Policy

You have 14 days from delivery to request a return on an unused, uninstalled part still in its original packaging. To start a return, message us on WhatsApp with your order number and the reason for the return.

Defective or Wrong Item Shipped by Us

Full refund or replacement, no restocking fee. We cover return shipping in these cases.

Changed Your Mind / Ordered Wrong Part

Eligible for return within 14 days, subject to a 15% restocking fee. Buyer covers return shipping.

Parts that have been installed, used, or show signs of wear are not eligible for return, since these can no longer be resold as new. If you’re unsure whether a part fits before you install it, message us on WhatsApp first — that’s exactly what our fitment support is there for.

Warranty Coverage

All products sold through Autocoreparts are covered by their respective manufacturer’s warranty against defects in materials and workmanship. Warranty terms vary by brand and product — check the specific product page for details, or message us on WhatsApp and we’ll confirm coverage before you order.

Questions About Your Order?

Shipping estimates, customs questions, or a return you’d like to start — message us directly and we’ll help.

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