Frequently Asked Questions

Yes. We ship worldwide from our Miami, Florida facility via FedEx and DHL. Delivery timelines vary by destination and customs processing.

Customs duties and import taxes, if applicable, are set by your country’s customs authority and are the recipient’s responsibility. We recommend checking your local import rules before ordering internationally.

Standard domestic orders arrive in 2–5 business days via FedEx or DHL, from the time your order ships.

You’ll receive tracking information by email as soon as your order ships. If you haven’t received it or have questions about a shipment, message us on WhatsApp with your order number.

Large or heavy items like light bars, axle kits, and wheels sometimes ship separately from smaller accessories in the same order. This is normal and doesn’t mean anything is missing — check your tracking emails for each shipment.

You have 14 days from delivery to return an unused, uninstalled part in its original packaging. A 15% restocking fee applies to returns due to buyer error (wrong part ordered, changed your mind), and the buyer covers return shipping in these cases.

If we shipped the wrong item or it arrives defective, you’re covered for a full refund or replacement with no restocking fee, and we cover return shipping.

Yes. All products are covered by their manufacturer’s warranty against defects in materials and workmanship. Warranty terms vary by brand — check the product page or ask us on WhatsApp for specifics.

Parts that have been installed, used, or show signs of wear generally aren’t eligible for return, since they can’t be resold as new. If you’re unsure whether a part fits before installing it, confirm with us on WhatsApp first.

OEM (Original Equipment Manufacturer) parts are made by or for your vehicle’s original manufacturer, built to exact factory specs. Aftermarket parts are made by third-party manufacturers, often at a lower price point or with performance upgrades. We label every listing clearly so you know which you’re buying.

Yes, our catalog includes both OEM and trusted aftermarket options, clearly labeled on each listing.

“OE-spec” (Original Equipment specification) means an aftermarket part is manufactured to match the dimensions, materials, or performance of the original factory part, even though it’s made by a different company. It’s a middle ground between generic aftermarket and genuine OEM.

It depends on the brand and part. Reputable aftermarket manufacturers like All Balls Racing, Rigid Industries, and Baja Designs are widely trusted in the powersports industry and, in some cases, offer upgrades OEM parts don’t. We only carry brands with a solid reputation in the space.

A CV (constant velocity) axle transfers power from the transmission to the wheels while allowing for suspension movement and steering angle. Common warning signs it needs replacing include a clicking or popping noise when turning, visible grease leaking from a torn CV boot, or vibration while driving. Catching a torn boot early can prevent the more expensive full axle replacement.

The CV boot is the flexible rubber (or silicone) cover that protects the CV joint and keeps grease sealed inside. If caught early, a torn boot can sometimes be replaced on its own. Once the joint itself is contaminated or worn from a long-torn boot, the full axle assembly typically needs replacing.

The standard rule of thumb across the off-road industry is 1.5 times your vehicle’s gross weight. As a general guide: ATVs typically use 2,500–3,500 lb. winches, two-seat UTVs 3,500–4,500 lb., and four-seat UTVs 4,500–5,500 lb. Check your owner’s manual for exact vehicle weight before choosing.

A beadlock wheel mechanically clamps the tire’s bead to the wheel rim, preventing the tire from separating from the wheel when running very low tire pressure — common in rock crawling or sand. If you mostly ride trails at normal tire pressure, a standard wheel is fine; beadlocks matter most for aggressive off-road use.

Spot beams throw a narrow, concentrated beam for long-distance visibility at higher speeds. Flood beams spread wide for close-range peripheral visibility. Combo light bars mix both patterns in one unit, which is why many riders choose them for all-around trail use.

Many parts — light bars, mirrors, brake pads, mounts, and accessories — are DIY-friendly with basic tools and the manufacturer’s instructions. More involved jobs like full axle replacement or suspension work benefit from a mechanic’s experience, especially around torque specs and safety-critical components. When in doubt, message us and we’ll point you toward what a job typically involves.

LED light bars draw very little power while off, but running them for extended periods without the engine running can drain a battery over time. Most installs wire the light bar through a relay switch tied to the ignition to prevent accidental battery drain.

A transaxle bearing kit rebuilds the bearings and seals inside the transaxle housing (the component combining the transmission and axle). Worn transaxle bearings often cause grinding noises or play in the drivetrain, and replacing them as a kit is more reliable than replacing individual bearings piecemeal.